PERFORMANCE MANAGEMENT

  • The evolution of performance management
  • Performance management process
  • Managing organisational performance
  • Evaluating performance management
  • International performance management

LEARNING AND DEVELOPMENT STRATEGY

  • Strategic Human Resource Development
  • Elements of human resource development
  • Strategies for creating a learning culture
  • Organisational learning strategies
  • Learning organisations strategies
  • Individual learning strategies

EFFECTIVE ORGANISATIONAL DEVELOPMENT AND WORK PSYCHOLOGY

  • Foundations of OD and organisational effectiveness
  • History of work psychology
  • Putting Organisational Development into practice
  • Tools for change leadership
  • The different roles in the OD process and how they complement one another
  • Using a typical Business Alignment model to guide your process
  • Selection of OD interventions and the planning stage
  • Practical application of all the above process steps to actual situations which delegates will identify within their own organizations
Download Training Outline

HR PROCESSES, CULTURE & CHANGE MANAGEMENT TRAINING

COURSE OUTLINE

THE FRAMEWORK OF HR STRATEGY

  • Introducing Human Resource Management (HRM)
  • Strategic business partner model
  • The difference between HRM and Personnel Management
  • Main activities, responsibilities and tasks of HRM
  • Types of HR Strategies
  • Development of HR strategy
  • Setting out the strategy
  • Implementation of HR strategy
  • Evaluation of HR strategy
  • The changing world of business and its impact on the Human Resource Function
  • Typical HR department structure

RECRUITMENT, EMPLOYEE RESOURCING & REWARD

  • Recruitment and selection
  • Assessment and development centres
  • The psychology of motivation – current thinking and practice
  • The psychological contract
  • Segmenting employee groups to understand similarities and differences
  • Flexibility and the flexible firm
  • Total reward
  • Matching benefits to employee need to maximise cost-effectiveness

CONFLICT MANAGEMENT AT THE WORKPLACE

  • Workplace conflict
  • Managing conflict at work
  • Counselling services & Employee Assistance Programmes (EAP)
  • Introducing workplace mediation
  • Managing employee problems – stress management
  • Managing employee problems – bullying and harassment
  • Understanding the difference between equality of opportunity & employee diversity
  • Handling aspects of discrimination