A receptionist is much more than someone who greets people or answers the telephone.
They are the public face and voice of an organisation, the first person that clients and customers are likely to meet. Receptionists are at the frontline, fulfilling one of the most challenging roles of any organisation. How they act or behave speaks volumes about the way a company does business.
This course is ideal for committed individuals who want to be equipped in this crucial role with the essential skills needed to be an integral member of any company.
These courses will improve the knowledge, behaviour and confidence of students, so that they can manage the most demanding tasks.
This is the ideal course for individuals who needs to acquire reception, switchboard and customer care skills.